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Q1: Are you factory or trading company? A: We are the factory. We are the source! You can check full view of our factory. Q2: Do you inspect the finished goods? A: Yes, our QC will inspect products in every step of production. Q3: How can I get the sample to check your quality? A: We will provide you our existing sample to check our quality, but shipping cost need to paid by You .And after price confirmation, you can require for samples to check our quality, but sample cost need to paid by you .And the sample cost can be refundable if your bulk order quantity reach our request. Q4: Does OEM & ODM order is acceptable? A: Yes. Please contact with our salesman to talk in details. Q5: Can the price be cheaper? A: Of course, you will be offered a good discount for a big amount. Q6: What's the payment terms? A: We accept EXW, FOB etc. Full payment or 30% T/T in advance after confirming order, 70% balance T/T before shipping. Q7: How long is the warranty? A：Power tools 12 months, the cordless tools battery shall be charged one time at least after stock six months, and pls note to put them in the area which are between 4 ~35 dry environment. Put them away from hot conditions and direct sunshine. Q8: How can i get a quotation from your company? A: Send your message to our sales in the input box below, we will reply you within on hour on working day. Or you can contact us directly by Trade Manager (click Chat Now on the right side of this page).